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SJW时事通讯

Are you signed up for our monthly newsletter? Get updates on the latest happenings at San Jose Water, 包括项目进度报告, 即将举行的社区活动, 重要的公告, 和更多的!

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You can also view an archive of past newsletters on our website here: 3111427.com/e-news

圣特蕾莎现在又上线了

SJW and Valley Water are pleased to announce the maintenance work has been completed and Santa Teresa is now back online as of Wednesday, 4月24日, 2024. 了解更多.

承诺支付付款计划

San Jose Water has partnered with Promise to offer our 客户s affordable, 方便, and flexible PromisePay payment plans for their past due bills. 点击这里要了解更多信息并立即注册!

一般费率案件归档2025-2027

On January 2, 2024, we filed an application for the years 2025-2027. The application proposes a 3-year $540 million capital investment program to ensure a resilient water system for our 客户s and local communities. 了解更多.

You are invited to participate in a Public Forum, also called a Public Participation Hearing (PPH), about SJW’s Application for authority to increase rates for water service. 它将被坚持下去 2024年6月13日下午2点和6点. 找到完整的通知和细节在这里.

2024年水费

自1月1日起， changes to SJW rates have been implemented.

For 2024, the average 客户 using 11 CCF will see a total bill increase of $4.719 (or 4.14%)或$0.每天157英镑. 点击这里了解更多.

网上缴费门户

与…合作 发票云，你现在可以享受…的便利 24小时在线账单支付 with credit card, Venmo, Apple Pay, PayPal and Google Pay options.

If you're already an auto-pay 客户, 无需进一步操作. To register for an account, simply click 付账单 to get set up in the new 客户 portal.

Cambrian Reservoirs Replacement Project

从2024年5月开始, SJW is planning a multi-year construction project to build two new tanks, providing 16 million gallons of potable water storage to our 客户s. This reservoir replacement project is scheduled to be completed in September 2027. 点击这里了解更多.

水号

截至3月1日, shutoffs resumed for 客户s who have not paid their bills for over 90 days. We had previously not shut off water service for over four years. This action is necessary to support our business and continue providing reliable service to all of our 客户s.

能买滚球的正规网站的 goal is to help 客户s avoid water shutoffs. 点击这里了解更多.

CA欠款援助基金

SJW knows that COVID impacted our 客户s’ ability to pay their bills. In order to help, SJW has applied for arrearage assistance from the State Water Board. 这笔资金可用于 客户 debt accrued from June 15, 2021 through December 31, 2022. We will be providing more information throughout the process. 请点击这里了解详情.

新闻报道

媒体提到

Op-Ed: Outgrowing Legacy Utility 付款 Systems

VP of Regulatory Affairs and Government Relations 约翰•唐 贡献一个客座专栏 水在线, detailing how SJW arrived at the ideal payment platform solution after a months-long search, keeping the company in line with its values of exceptional 客户 service and innovation.

Inspiring Change through 供应商的多样性 in the Water Industry

SJW's Director of 供应商的多样性 Tim McLaughlin recently 和他谈过了 顺丰商业时报 on the importance of supplier diversity.

近期新闻公报

SJW Completes Montego Tank Replacement Project
2024年3月27日

The newly completed Montego tank includes a 377,600-gallon welded steel water storage tank that meets modern seismic standards to minimize failure risk during earthquakes. This $4 million project will serve future generations with safe and reliable water service. Read more about the completed project in our 新闻稿.

坦尼娅Moniz-Witten Joins SJW as President
2024年3月4日

能买滚球的正规网站今日宣布 坦尼娅Moniz-Witten will be joining the company on March 25, 2024, as president of San Jose Water. Read more about this exciting milestone in the 新闻稿全文.

干旱更新

保护

水是宝贵的资源. Saving it now means more for generations to come. 保护 can also help you save on your water bill. 了解更多: 保护页面.

如何看水表

This short video guides you through reading your SJW water meter.

CheckFreePay: New Bill Pay Option for Customers

CheckFreePay® is a 方便 way to pay your water bill in-person with cash. It is the largest processor of walk-in bill payments in the United States with more than 20 locations in our community. 去能买滚球的正规网站的新 CheckFree页面找一个离你近的地方!

Graphic of drop box with text "for your convenience, we have a drop box for 客户 payments."

可用于付款的投递箱

能买滚球的正规网站的 Customer Service office remains closed to walk-in visits. However, we offer the following options to make a payment:

We have a 方便 drop box located outside of our 110 W. 泰勒在圣何塞的办公室. 只收支票，不要现金.
一次性和自动化网上账单支付
Free automated payment service at: (877) 401-0085
邮寄表格至:能买滚球的正规网，110 W. 泰勒街，圣何塞，加州95110

帽 & 计费

If you’re struggling to pay your water bill, we’re here to help!

从帽 to our flexible payment plans and easy new online pay portal, we will work with you.

请致电(408)279-7900或客户.service@3111427.com

使用能买滚球的正规网站的支付中心 to pay your SJW bill with Visa, MasterCard and Discover!

Little girl brushing her teeth with orange toothbrush and cup

水的质量

能买滚球的正规网站的 water composition meets or surpasses all state and federal drinking standards. 查看能买滚球的正规网站的 2022年水质报告.

Looking for information on a possible water source change or general water quality questions? 查看能买滚球的正规网站的水质网页.

错过了能买滚球的正规网站的水质/PFAS网络研讨会? 下载演示文稿的副本.

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